Return Policy

Return Policy


Thank you for shopping with LAH-ISLA Enterprise.


We want our customers to be satisfied with every purchase. If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.


Returns


Returns may be accepted within 7 days of delivery for eligible products.


To qualify for a return:


  • The item must be unused and in its original condition.
  • The item must be returned with its original packaging where applicable.
  • Proof of purchase may be required.


Non-Returnable Items


The following items may not be eligible for return:


  • Products damaged by misuse or improper handling.
  • Clearance or discounted items unless defective.
  • Products returned after the return period.


Damaged or Incorrect Orders


If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photos of the product and packaging.


Refunds


Approved refunds will be processed using the original payment method where applicable.


Contact Us


For return requests and support:


Phone: 0249814882

WhatsApp: 0508468764


LAH-ISLA Enterprise